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SAP BPM is more than just a trendy topic, it’s having a real impact on SAP skills and SAP consulting. To get the scoop, Jon Reed of www.JonERP.com interviews the one and only Ann Rosenberg, “Goddess of BPM” at SAP and the co-author of Business Process Management The SAP Roadmap. This video was shot live at SAP TechEd 09 Phoenix.