Task delegation is a necessary part of the business environment. Even if the people assigned to these tasks are fully capable and reliable, there is no guarantee that a given employee is meeting his or her full potential without proper management. Business Process Management is the practice of running business processes though a five-step cycle including design, modeling, execution, monitoring and optimization.
The design stage takes the process flow, standard operating procedures (SOP’s), service level agreements, and other factors and identifies them in order to serve as the basis for a more efficient and value-adding process. Modeling the Process Management takes the new theoretical design and applies different sets of variables, which represent the availability, cost, and value of all of the resources involved in running a business. Each different set of variables brings about a comprehensive projection of how things add up. Execution involves the automation of processes through applications, often with the help of human intervention. Companies have developed software to minimize the need for human intervention, making use of the full business plan developed from the design stage.
Monitoring is the tracking of individual processes that identifies problematic areas for evaluation and correction. Monitoring uses a set of techniques collectively referred to as process mining. Process mining makes use of event logs. Finally, optimization is a preemptive stage that takes information from modeling and monitoring to identify potential and actual bottlenecks, as well as opportunities for savings or other improvements. The Business Process Management cycle repeats itself indefinitely in order to achieve true optimization. Businesses that want help with this operation can find it in the software offered by Appian.com.
Business process modeling